Outside one’s comfort zone!

I had a great opportunity back in 2002 to participate in an Outward Bound program on Thompson Island in Boston Harbor.  It was in April and the weather was unusually hot…in the 80s.  It’s like it was yesterday…in my mind…certainly not weather-wise!

My most profound takeaway from the experience was that to truly grow and develop, people have to step outside their comfort zone.  In fact, that’s where the name Outward Bound comes from.   It’s the nautical term for a ship’s departure from the certainties of the harbor.

Yes, I really did climb this tower, but I couldn’t have done it one my own.  One of the most important concepts is belaying.  It’s a climbing technique to ensure that a falling climber, doesn’t fall too far.  Essentially, it’s a safety harness attached to a rope that is supported by others on your team.  It really was an experience, maybe extreme…at least physically, analogous to stepping outside one’s comfort zone.

Anxiety improves performance…leaving your comfort zone allows you to optimize your performance and to further expand it.  Each time you do it, your comfort zone grows.  Continual growth and development is needed not only for a person, but for an organization, for a society to stay healthy.  Go too far and anxiety (change) will be too great causing performance to deteriorate.

At Tiffin Parts we’re stepping outside our comfort zone every day.  As a team, we’re here to support each other and you…we’re your belay.  We’re growing and developing our business to stay ahead of the competition to serve our customers better and to help you be successful!

-Continually adding parts to provide you with more of what you need

-Changing our internal processes to be more efficient

-Installing a new phone system to serve you better

-Redesigning our pricing and freight policies to save you money

What more can we do to help you?  We need your guidance…push us…we’ll be better for it!